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Customer Testimonials

Here is what our customers are saying...

Karen J. from Leonardsville, NY:  Wow, I'm so thankful the "Clock Doc" was able to save my "Black Hole Clock", a one-of-a-kind collector's gem.  It hasn't worked in years and I had almost given up trying to get it fixed, because the original parts are no longer available.  I would have paid three times what I was charged, but don't tell the Doctor that!

Carol W. from Manlius, NY:   I love my new "vintage" waterfall clock. It has such character and fits so well in my library. The moving waterfalls and campfire are mesmerizing and your prices are so reasonable. Thank you Doc!

Eric G. from Pittsford, NY:  The Clock Doc made my Omega wristwatch look and run great for a fraction of what I expected to pay - and the work was done quickly!   Thanks again.

Anne E. from Rochester NY says
Thanks so much for your TLC on my clocks.  It's so nice to have them all working again.  Each one seems to have its own personality and they all hold a special memory.

Fred K. from Webster, N.Y. says: 
This is just a note to let you know how much I appreciate the work you did on my GB clock.  It never sounded better.  The "ticking" even sounds more distinct and clearer.   All the Best...........

Larry & Joan from Penfield NY say:
Thank you for your commitment to fixing our Grandfather clock.  Our  
experience with you has been memorable, as you provided superlative  
service, super honest business practices, and a quiet determination  
to fix a clock no matter how obscure its problem may be.  Our clock,  
which has not worked for years, is chiming away merrily now.  Thank you.
By the way, we don't know why, but the chimes and gongs are much  
more pleasant now.  The comparison between before and after would be  
that the chimes and gong were loud and harsh before, and now they are  
softer in tone and more pleasant to listen to.  Thank you for that too!

The down-side of all this is that our dog "Buddy" will miss your  
visits terribly.

Marilyn & Ron from Fairport, NY say
Hi Jim - thanks for fixing our grandmother clock which is working like, well, clockwork and keeping perfect time. Among other of your ideas, the tip to take the weights off when we moved it for Christmas was a big help.
We should be moved by the fall and will take good care of it on the way.
Thanks again for your experience and patience.

Scott & Joyce from Penfield say:
Dear Jim,  Thanks for all your diligent, hard work and perseverance with getting our grandfather's clock back in working order!  It has been a pleasure meeting you.  Your upfrront honesty is a rare find and we will definitely keep your phone number handy for the future and will recommend you to others who may need any clock repairs!  Your high standard of workmanship and customer relations are outstanding!!  Thank you again for not giving up when getting our clock fixed and for a superb job!

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ClockDocNY, 6 Sandpiper Hill, Fairport NY 14450